Service Coordinator

Key Responsibilities:

✅ Monitor and track service requests, ensuring timely completion by the technical support team
✅ Maintain accurate documentation of service activities, reports, and client records
✅ Coordinate with technicians and clients to schedule service visits efficiently
✅ Gather and assess client feedback to improve service quality and customer satisfaction
✅ Assist in troubleshooting basic service issues and escalating complex concerns

Job Qualifications:

✔️ Experience in service coordination, customer support, or administrative roles (preferred)
✔️ Strong organizational and documentation skills
✔️ Excellent communication and customer service abilities
✔️ Proficiency in MS Office and service management systems
✔️ Ability to multitask and work efficiently in a fast-paced environment

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